Resolution:
1. Using the Registry Editor
Open Registry Editor and navigate to:
[HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
In the right-pane, set NoSimpleStartMenu to 0 [dword:00000000]
Logoff and login again for the changes to take effect.
Using the Group Policy Editor - Windows XP Professional
2. Click Start, Run and type GPEDIT.MSC
Double-click User Configuration Administrative Templates
Click Start menu and Taskbar
Double-click Force classic Start Menu and set it to Not Configured
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