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Tuesday, April 14, 2009

Unable to view PDF file in browser


Note: You need to take registry back up to modify anything in registry.


How to back up and restore the registry in Windows

SUMMARY

When you view a PDF file in a browser (for example, Internet Explorer or Firefox), the following error message occurs, 'The Adobe Acrobat/Reader that is running cannot be used to view PDF files in a web browser. Adobe Acrobat/Reader version 8 or 9 is required. Please exit and try again.'

Step 1

  1. Go to Start > Run
  2. Type regedit and click OK.
  3. Browse to the following key: HKEY_CLASSES_ROOT\Software\Adobe\Acrobat\Exe Make sure that the correct Default data value is set for the path where Adobe Reader or Acrobat are installed.

    Note : The default installation values are 'C:\Program Files\Adobe\Reader 9.0\Reader\AcroRd32.exe' or 'C:\Program Files\Adobe\Reader 9.0\Reader\Acrobat.exe', depending on whether Adobe Reader or Adobe Acrobat is installed

Step 2

To configure Acrobat or Adobe Reader as a helper application:

  1. Start Acrobat or Adobe Reader.
  2. Choose Edit > Preferences.
  3. Select Internet on the left. Deselect Display PDF In Browser Using [Acrobat application], and then click OK.
  4. Quit Acrobat or Adobe Reader.

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